Privacy Policy - Villa Bolzonella Cittadella Vigodarzere

NOTICE PURSUANT TO ARTS. 13-14 OF THE GDPR (GENERAL DATA PROTECTION REGULATION) 2016/679

Data Controller

Società Agricola La Bolzonella s.s. – Via Bolzonella, 147 35013 Cittadella (PD) – VAT No. 04344180288

Types of Data Collected

The types of Personal Data collected by this site, either independently or through third parties, include: geographical location, cookies, usage data, first name, last name, phone number, address, country, email, postal code, and city.

Complete details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed prior to the collection of such data. Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically when using this site. All data requested by this site are mandatory and, in their absence, it may be impossible for this site to provide the service. In cases where this site indicates some data as optional, Users are free to refrain from communicating such data without any consequences on the availability or operation of the service. Users who have doubts about which data are mandatory are encouraged to contact the Data Controller. The use of cookies—or other tracking tools—by this site or by the owners of third-party services used by this site, unless otherwise stated, serves the purpose of providing the service requested by the User, in addition to the other purposes described in this document and in the Cookie Policy, if available.

The User assumes responsibility for the Personal Data of third parties published or shared through this site and guarantees they have the right to communicate or disseminate them, freeing the Data Controller from any liability towards third parties.

Methods and Location of Processing the Collected Data

Methods of Processing The Data Controller processes the Personal Data of Users by adopting appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of Personal Data. Processing is carried out using IT and/or telematic tools, with organizational methods and logics strictly related to the purposes indicated. In addition to the Data Controller, in some cases, data may be accessible to certain categories of persons in charge involved in the site’s operation (administrative, commercial, marketing, legal, system administrators) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communication agencies) also appointed, if necessary, as Data Processors by the Data Controller. The updated list of Data Processors can always be requested from the Data Controller.

Location Data are processed at the operational offices of the Data Controller and in any other place where the parties involved in the processing are located. For further information, contact the Data Controller.

How We Protect Your Data

Your data are stored on secure servers protected by firewalls and antivirus software. These servers are managed by top-tier hosting companies selected based on demonstrated security and reliability over time. We have implemented technical and organizational measures designed to protect the security and confidentiality of your data against any accidental loss and unauthorized access, use, modification, or disclosure. Given the intrinsic characteristics of the web, we cannot guarantee the absolute security of the information exchanged over the network. We commit to protecting your data but cannot guarantee absolute security of the information sent to our website. When you enter your data on our site, we cannot guarantee that these will not be accessible to third parties and undetectable by our systems. Remember, the security of your personal information is primarily your responsibility. It is your duty to keep your password and any other data that allows access to your account secret. Do not disclose your account data to third parties.

As expressly required by law, we will notify you within 72 hours of any breaches and data tampering present on our servers.

Time Data are processed for the time necessary to perform the service requested by the User, or required by the purposes described in this document, and the User can always request the interruption of the processing or the deletion of the data. The duration of the processing varies depending on the service. Data submitted via a request form are maintained in our database for a maximum of 5 years. Data provided for newsletter registration are deleted when the request to unsubscribe from the mailing list is made. Order-related data are kept in the database for 10 years.

Purposes of Processing the Collected Data User data are collected to allow the Data Controller to provide its services, as well as for the following purposes: Location-based interactions, interaction with social networks and external platforms, and contacting the User.

The types of Personal Data used for each purpose are indicated in the specific sections of this document.

Details on the Processing of Personal Data

Contacting the User

Contact Form

By filling in the contact form with their Data, the User consents to their use to respond to requests for information, quotes, or any other nature indicated by the form header.

Personal Data Collected: Postal code, city, last name, email, address, country, first name, and phone number.

Processing Location: Italy

Data collected through this tool will not be disclosed, under any circumstances, to third parties.

Live Chat – Zendesk

Through this service, the user sends information requests along with their first name, last name, and email address.